Day#285: Remote Research UX Meetup

Day#285: Remote Research UX Meetup

Hey fellow Researchers and Designers for today’s post I wanted to discuss a Meetup I recently attended. The book for this particular Meetup was called Remote Research: Real Users, Real Time, Real Research by Nate Bolt and Tony Tulathimutte. I am signed up for all the UX related Meetups and was very excited when I saw the topic of a Remote Research Meetup, because I will be conducting some Remote Research in the near future. As usual I can’t really give a lot of details just yet, but in time perhaps..

The book was great at helping me understand the depth of Remote Research it explained answers for common misconceptions that stakeholders could have in situations where you bring up Remote Research, and even has case study examples of how the authors dealt with Remote Research and found solutions that would work for the specific project at hand. I recently shared My reading list for 2019, and was met with apprehension by a few seasoned UX practitioners who indicated that me wanting to read a book on Remote Research was not a great avenue to pursue. Arguments from Uxers ranged from not being able to gauge empathy, or only having certain types of users sign up, because of the method. Reading the book does inspire one to come up with unique ideas per project though, like something that stood out for me was the case study where the authors were faced with testing with Brazilians and instead of flying to Brazil, they went to a local hangout where a lot of Brazilians would be and approached them for testing. The idea of not being able to empathize with users is the other common argument brought up when conducting, or even bringing up the word Remote Testing. The book eloquently discusses how we have been using telephonic devices for so long, and how we have really mastered being able to display one’s emotions through telephonic devices. There are lots of different methods discussed in the book, and as usual it really depends on what the goals of your project are for you to consider your testing method. I would say the book lacks modern tools, but as it is an old book it is expected in an industry that has seen a huge rise in tools recently.

Oh something else that I actually did not bring up in the actual Meetup was how much I enjoyed the gaming Case Study. UX Gaming is my passion and something I am always interested to learn more about, 100% related to my passion for gaming in my private time. In case you are wondering I play Counter Strike Go, a first person shooter game, I have dabbled in other genres but this one game in particular has had me addicted for the longest time. Anyway I liked how they referred to how they set up the environment for users, and worked on recreating their comfort zone, an interesting take compared to the clean cut clinical usability labs that I don’t personally like for all forms of product testing… The UX Game test setup was kitted out with all the accessories gamers wanted as well as snacks etc, it helps to create a realistic environment for gamers to test the game in, without the stress induced by them feeling like they themselves were being tested.

In relation to the actual Remote Research Meetup, I wished more people had come through and really hope to see more of you at the next UX Book Club CPT Meetup, happy researching until next time. Oh you can check out my other review of the book here in case you wanted some video material featuring an interview with one of the authors and a bit of my own info on the Book from chapter 1 – 3, happy researching!

Bye for now

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